Community Self-Service Terminal Kiosk (Community Self-Service Terminal) is a comprehensive automated device designed to provide convenient self-service for community residents.
The following are the main functions and features of the Kiosk:
Main Functions and Features
Resident Services:
Self-service registration: residents can register, inquire about their personal information and update their contact information.
Community Activities: Inquire and enroll in community activities or meetings.
Public Information Query:
Community Information: Provides information on community news, announcements, and facility usage.Policies and Regulations: Enquire about relevant community policies and local regulations.
Bill Payment Service:
Public Expense Payment: Supports self-service payment of public service expenses such as utility bills, property fees, parking fees, etc.
Online Payment: Provide a variety of payment methods, including cash, bank card and mobile payment.
Documents and Papers Service:
Document processing: apply for or renew resident documents, certificates, etc.
Document Printing: Print important documents, notices or application forms.
Community Management:
Complaints and Suggestions: submit complaints and suggestions for community services, feedback community issues.
Inquiry and Appointment: Enquire about the opening hours of community services and make appointments for related services.
User Interface:
Touch Screen Operation: Provides an intuitive touch screen interface that is easy to operate and understand.
Multi-language support: Supports multiple language options to meet the needs of users of different languages.
Security and Privacy:
Identity Verification: Identity verification through ID cards, community cards, etc. ensures the security of the service.
Data protection: Protect the security of users' personal information and transaction data.
Application Scenarios
Community service centers: Set up in community service centers to provide convenient self-service for residents.
Residential neighborhoods: set up in residential areas to facilitate self-service operations in residents' daily lives.
Public activity areas: such as community cultural centers, providing services and information inquiry.